Last Updated: January 02, 2026
1. Introduction
Listing Pilot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS platform for WordPress listings management (the "Service").
By using our Service, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Service.
2. Information We Collect
2.1 Information You Provide
We collect information that you provide directly to us, including:
- Account Information: Name, email address, password, and other registration details
- Payment Information: Billing address, payment method details (processed securely through third-party payment processors: Stripe, PayPal, Paddle, DodoPayments)
- Profile Information: Preferences, settings, and other profile data
- Content: Listings, descriptions, images, and other content you create or upload
- Communications: Messages, support requests, and feedback you send to us
2.2 Information Automatically Collected
When you use our Service, we automatically collect certain information, including:
- Usage Data: How you interact with the Service, features used, and time spent
- Device Information: IP address, browser type, operating system, device identifiers
- Log Data: Access times, pages viewed, clicks, and navigation patterns
- Location Data: General location information based on IP address
- Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies
2.3 Information from Third-Party Services
We may receive information from third-party services you connect to our platform, including:
- WordPress Sites: Listing data, site information, and synchronization data
- Google Services: Google Places data, Search Console analytics, Google Analytics data (with your authorization)
- Payment Processors: Transaction information and payment status
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and manage your subscription
- Send you service-related communications (notifications, updates, security alerts)
- Respond to your inquiries, comments, and support requests
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues and security threats
- Enforce our Terms & Conditions and protect our rights
- Comply with legal obligations and regulatory requirements
- Send you marketing communications (with your consent, which you can opt-out of at any time)
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
4.1 Service Providers
We share information with trusted third-party service providers who assist us in operating our Service, including:
- Payment Processors: Stripe, PayPal, Paddle, DodoPayments for processing payments
- Hosting Providers: Cloud infrastructure and data storage services
- Analytics Services: Google Analytics and other analytics tools
- Email Services: Email delivery and communication services
- Scraping Services: Outscraper, Datascraper, ScraperAPI, Extract.pics for data enrichment
- Google APIs: Google Places, Search Console, and Analytics services
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Legal Requirements
We may disclose your information if required by law or in response to:
- Legal processes (subpoenas, court orders, warrants)
- Government requests or regulatory inquiries
- Protection of our rights, property, or safety
- Prevention of fraud or security threats
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
4.4 With Your Consent
We may share your information with your explicit consent or at your direction.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:
- Encryption of data in transit (SSL/TLS) and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure payment processing through certified providers
- Regular backups and disaster recovery procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide you with the Service
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain security and prevent fraud
After Account Cancellation: We retain your data for at least 48 days after account cancellation for security, fraud prevention, and legal compliance purposes. After this period, your data may be permanently deleted, except where we are required to retain it by law.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Objection: Object to processing of your information for certain purposes
- Portability: Request transfer of your data in a machine-readable format
- Opt-Out: Unsubscribe from marketing communications at any time
To exercise these rights, please contact us at support@dezigniacs.com. We will respond to your request within 30 days.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze how you use our Service
- Provide personalized content and features
- Improve security and prevent fraud
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.
We use the following types of cookies:
- Essential Cookies: Required for the Service to function
- Analytics Cookies: Help us understand how users interact with the Service
- Functional Cookies: Remember your preferences and settings
9. Third-Party Services
Our Service integrates with third-party services that have their own privacy policies:
- Google Services: Google Places API, Search Console, Analytics (subject to Google's Privacy Policy)
- Payment Processors: Stripe, PayPal, Paddle, DodoPayments (subject to their respective privacy policies)
- Scraping Services: Outscraper, Datascraper, ScraperAPI, Extract.pics
- WordPress: Your WordPress sites and platforms
We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries.
We take appropriate measures to ensure that your information receives an adequate level of protection in accordance with this Privacy Policy.
11. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of material changes by:
- Posting the updated policy on this page with a new "Last Updated" date
- Sending you an email notification (if you have an account)
- Displaying a notice through the Service
Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@dezigniacs.com
We are committed to addressing your privacy concerns and will respond to your inquiries promptly.